Amba is offered only to patients who have opted into the program through their specialty pharmacy provider. Once you have opted-in to the Amba program through your specialty pharmacy, you should receive either an email or SMS text (depending on the preference you indicated) containing both a link to download Amba as well as your unique invite code.

Once you’ve downloaded Amba to your mobile device you will need to input your unique invite code and confirm your date of birth to begin creating your account. If you’re having trouble creating your Amba account, here are a few things you can try:  

• Make sure your account has not been deactivated.
• Did you receive a final deactivation notice from Amba? Check your email or text messages to see if your account has been deactivated. Once an Amba account has been deactivated, we are unable to reactivate it at this time.

Amba is offered only to patients who have opted into the program through their specialty pharmacy provider. Please make sure you enter the same patient date of birth that is on file with your specialty pharmacy. If you continue to receive an error on your birthdate, please check with your specialty pharmacy to make sure they have your correct date of birth on file.

Amba is offered only to patients who have opted into the program through their specialty pharmacy provider. Once you have opted-in to the Amba program through your specialty pharmacy, you should receive either an email or SMS text (depending on the preference you indicated) containing both a link to download Amba as well as your unique invite code.

Once you’ve downloaded Amba to your mobile device you will need to input your unique invite code and confirm your date of birth to begin creating your account. If you’re having trouble creating your Amba account, here are a few things you can try:

• Check your network. Network connection problems can be one of the many reasons you can’t create a new account. Sometimes you may have a connection problem, yet you are not aware of it. Make sure your connection is stable.
• Make sure your account has not been deactivated. Did you receive a final deactivation notice from Amba? Check your email or text messages to see if your account has been deactivated. Once an Amba account has been deactivated, we are unable to reactivate it at this time.

When you opted in to the Amba program, you indicated whether you would prefer email or SMS text communication. Subsequently, you should have received an invitation via this communication preference containing both a link to download Amba as well as your unique invite code. Please check your junk and spam folders if you do not see this invite. If you cannot find your invite code, you may request a new one in the Amba app by tapping “I don’t have a code” and entering your email or phone number and the date of birth your specialty pharmacy has on record. 

A link to download Amba can be found here. Additionally, a reminder invitation will be sent to you every few days via your specified communication preference with your specialty pharmacy.

If you are having trouble remembering your password, you can request a password reset by tapping "forgot your password" on the account sign in page in the Amba app. You will be asked to input the email and patient date of birth associated with your account in order to send a password reset link to your email.

If you are having trouble remembering your password, you can request a password reset by tapping ‘forgot your password’ on the account sign in page in the Amba app. You will be asked to input the email and patient date of birth associated with your account in order to send a password reset link to your email.

If you no longer wish to receive information, updates, and reminders from Amba, please reply ‘stop’ to your SMS text messages or hit ‘unsubscribe’ in your email messages. If you have an Amba account and wish to stop receiving SMS text messages, go to the profile section and then ‘notification settings’ to disable notifications.

If you would like to deactivate your account, you can do so by tapping 'deactivate account' at the bottom of the profile section of the Amba app. Please note: Once you have deactivated your account you cannot reactivate it.

Unfortunately, at this time once your account has been deactivated you cannot reactivate it. If you have not set up your account and received a deactivation notice, please contact your specialty pharmacy for a new invitation and activation code.

When you deactivate your account you will no longer have access to the Amba app and its features.

We have implemented reasonable precautions to protect the information we collect. In addition, you should use a unique and robust password when setting up the app and you should not share it with anyone. For more details, you can go to Privacy Policy.

We use your personal data on the app to tailor conversations to you and your specialty condition journey, as well as to inform your specialty pharmacy about how you are doing. When you are setting up an account in the app, you will have the ability to review the full details of the privacy policy prior to using Amba, or you can view it at Privacy Policy.

You may submit requests to delete, correct, access a copy and/or know personal data we have collected about you by accessing our webform at http://www.pfizer.com/individualrights or by contacting us at 833-991-1933 (toll-free). You will be asked to provide certain personal information when submitting your request including your relationship with Pfizer, first and last name, email address, telephone number and postal address in order for us to determine if your information is in our systems.

Residents from certain US states, including California, may request to delete, access a copy, and/or know personal data we have collected about the patient by:

• Accessing our webform at Privacy Webform
• Contacting us at 833-991-1933 (toll free)

The company responsible for collection, use, and disclosure of your personal data under this Privacy Policy is Pfizer Inc. 

If you would like to exercise any individual rights, please contact us by tapping here or by contacting us at 833-991-1933 (toll free). We will respond to your request consistent with applicable law.

If you have questions about this Privacy Policy, please contact us by emailing the Privacy Officer, or writing to the following address:

Pfizer Inc.
Privacy Officer
66 Hudson Boulevard East
New York, NY 10001

Amba is a Digital Wellness Coach Mobile Application (or “Amba”) for patients diagnosed with a specialty condition and currently prescribed a Pfizer specialty medication therapy. A key feature of the digital wellness coach is that it provides tips, resources, and information about your condition and your treatment. It also provides reminders and information about your medication, and allows you to set up and track your own wellness goals. It also provides tips and educational resources related to these goals, and allows you to report how you are feeling each day and any symptoms, or side effects related to your medication. Amba is brought to you by your specialty pharmacy and developed and funded by Pfizer. Amba is not intended to replace the discussions that a patient has with their doctor, but to supplement and/or support those discussions.

Please tap here to watch a video and learn more about how the Amba app can help you through your treatment journey.

If you have been prescribed a Pfizer specialty medication, you will be asked whether you would like to opt in to the Amba program. After you opt in with your specialty pharmacy, a download link via SMS text and/or email is sent to you (depending on your specified preference). This link will let you download the app from the Apple Store or the Google Play Store to your smartphone or tablet. This will also include an 8-digit access code that you will use to log into Amba the first time.

Contact Pfizer by tapping here.